Shipping policy

We are a made-to-order business.
This means we start hand-making your gear once you have placed an order. 

There is a manufacturing time and delivery time estimator on our product pages. These dates are our best estimation. They are not a guarantee.

Manufacturing time. 
Our manufacturing times are updated daily. The time will vary depending on the number of outstanding orders and other work commitments. 
If we expect to take longer we will contact you to explain why and offer other options. 

Delivery time. The bit we have no control over.
This is a rough estimate that covers both domestic and international orders.
rural international deliveries may take a bit longer.
Once we have shipped your gear, the most accurate delivery date will be available from the courier. 
If your parcel has not been delivered by the expected date, contact both us and the courier in your area to lodge an inquiry.

If you need your gear before a particular date, "Leave a note with your order" on the Cart page or e-mail us the details and we will try our best.